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RETURNS

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you need to return an item, please review our return policy below:

1. Eligibility:

   • Products must be unused and in their original condition (including packaging, tags, and accessories) to be eligible for a return.

   • Items that have been used, washed, or damaged will not be accepted for return.

2. Timeframe:

   • Returns must be postmarked within 14 days of receiving the order. If 14 days have passed since delivery, unfortunately, we are unable to process your return.

3. Return Shipping:

   • The return shipping label is the customer's responsibility. You can ship the item back using your preferred carrier. We recommend using a trackable shipping service to ensure safe return.

   • Please note that the cost of return shipping is non-refundable, and you are responsible for any customs fees or taxes that may apply.

4. How to Return:

   • To start the return process, please contact our customer service team at [your contact email/phone number].

   • You will receive instructions on how to return your item. If the return meets all conditions, a refund will be processed once we receive and inspect the product.

5. Refunds:

   • Refunds will be issued to the original payment method after the returned item is received and inspected.

   • Please note that it may take 7-10 business days for the refund to reflect in your account, depending on your payment provider.

6. Non-Returnable Items:

   • For health and safety reasons, final sale items (such as personal care products or items marked as non-returnable) cannot be returned.

If you have any further questions or need assistance with a return, please feel free to contact our support team. We are happy to help!